If you’re searching for a new ecommerce platform, there is no shortage of solutions on the market. But an important factor that\u2019s often overlooked in the evaluation process is the connection between your potential ecommerce solution and the rest of your business systems. This is especially important if you\u2019re expecting to take advantage of integrated systems and the data within to provide a superior customer experience.<\/p>\n\n\n\n
Choosing NetSuite SuiteCommerce can result in cost savings, fewer setup and maintenance headaches, smoother business operations, and an improved customer experience.<\/p>\n\n\n\n
Some definitions of unified commerce are quite narrow, focusing on running all your ecommerce<\/em> operations on a single platform. From NetSuite\u2019s perspective, unified commerce means running your ecommerce and the rest of your business<\/em> on a single platform.<\/p>\n\n\n\n NetSuite\u2019s unified business system includes not only ecommerce, but also product management, inventory management, order management, customer relationship management, warehouse management, shipping, billing, and more. For example, when a customer browses for products on your site, they see the product catalog with personalized prices, real-time stock levels, and orders that flow directly into the order management system for fulfillment. <\/p>\n\n\n\n Collaborative Ecommerce with CRM Sales<\/strong><\/p>\n\n\n\n Self-Service Product Configuration with CPQ<\/strong><\/p>\n\n\n\n Self-Service Support<\/strong><\/p>\n\n\n\nHow Does Unified Commerce Benefit the Customer Experience?<\/strong><\/h2>\n\n\n\n